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Contact Us

Information Customer Service

 

If you have any concerns about the shipping status of your order or any questions about returning or refunding an item, please do not hesitate to contact us. Please note that as a retailer we cannot offer product advice. You can reach us at support@heyconnect.de. In urgent and acute cases, please contact us during our business hours at +49 (0)40 69 20 76 81.

Business hours

 

Monday-Friday: 9am-4pm

Saturday: closed

Sunday: closed

ADDRESS

Borsteler Chaussee 85-99a 22453 Hamburg

TELEPHONE CUSTOMER SUPPORT

+49 (0)40 69 20 76 81

TELEPHONE ADMINISTRATION

+49 (0)40 69 20 76 80

TELEPHONE DISTRIBUTION

+49 (0)40 69 20 76 87

E-MAIL CUSTOMER SUPPORT

support@heyconnect.de

E-MAIL ADMINISTRATION

kontakt@heyconnect.de

E-MAIL DISTRIBUTION

vertrieb@heyconnect.de

YOUR RETURN

You would like to return an article to us? You can easily create your own return label.

> to returns portal

GET STARTED IN THE MARKETPLACE BUSINESS WITH HEYCONNECT

Are you interested in working together? Get in touch with our sales department directly by using the following contact form. We are looking forward to hearing from you!

> to the contact form
Any questions?

You bet!

 

For contact inquiries to our customer service, please click here. If you want to conact our sales team, please click here.