It is crucial for your brand’s sales and reach to be represented on the leading platforms and thus be found by your target group. However, the effort required to present yourself on just one marketplace is enormous. With heyconnect, we offer you a central interface for all platforms.
You also have access to our experts in the fields of logistics, customer development, content and platform marketing. It couldn’t be simpler.
The marketplaces know and trust us.
And vice versa, we also know the marketplaces
the marketplaces and their special circumstances, making us the perfect partner for your
perfect partner for your platform business.
Presenting your brand successfully on the various platforms means complex processes and a lot of work. So why not leave it to us?
Each platform has its own requirements and prerequisites. With us as your
central interface, you can ensure that you meet all of them - without any additional effort.
In order to optimally support you as our customer in your development, we are at your side in your operational business: from seasonal management and content optimization to logistics management. We always keep your goals in mind and analyze the most important KPIs on a daily basis. We support you in all matters relating to the platform business.
From order acceptance and shipping to handling returns: as your platform partner, we take care of the entire fulfillment and logistics process – and provide a full service. We always meet the requirements of the respective platform in terms of speed, packaging and more.
Our system allows you to conveniently import your collection data and article images via various interfaces. Necessary enhancements for your sales channels are clearly displayed so that you can carry them out independently. If required, heyconnect can support the data enhancement of your brand(s) with its own team of experts. All products are comprehensively validated so that only products that are 100% compliant with the respective marketplace guidelines go online.
Whether sponsored products, store teasers, newsletters or package inserts. Each platform offers different ways to increase the visibility of your brand. Based on your goals, we support you in planning and implementing cross-platform retail media campaigns.
Outsourcing allows you to concentrate on your core business.
heyconnect takes over the connection to
platforms – either through the use of our existing connections
as part of a commission business or as account management for your own
your own infrastructure – depending on which setup is the most
suitable for you to implement your platform strategy.
Both models can be individually tailored to your needs.
We also offer the following additional services for these models, which you can choose as required:
+ Fullfilment and logistics
+ content
+ Platform marketing
If you have any questions about the shipping status of your order or questions about returning and refunding an item, please do not hesitate to contact us. Please note that as a retailer we are unable to offer product advice. You can reach us at support@heyconnect.de. In urgent and acute cases, please contact us during our business hours on +49 (0)40 69 20 76 81.
Monday-Friday: 09:00-16:00
heyconnect GmbH
Herrengraben 1
20459 Hamburg
+49 (0)40 69 20 76 81
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