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Our Services

Our services around your marketplace business

heyconnect brings your brand to all relevant platforms

For turnover and reach of your brand it is crucial to be represented on the leading platforms and thus be found by your target group. But the effort to present yourself on just one single market place is enormous. With heyconnect we offer you a central interface for all platforms.

 

In addition, you have the opportunity to access our experts in the areas of logistics, partner development, content and platform marketing. It could not be easier.

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Good arguments for heyconnect

We know the business

The market places know and trust us. And vice versa, we also know the marketplaces and their special conditions. This makes us the perfect partner for your platform business.

We make it easy for you

Presenting your brand successfully on different platforms means complex processes and a lot of work. Therefore: Just leave it to us.

We are your central contact

Each platform has its own requirements and prerequisites. With us as your central interface, you can ensure that you can meet all of them - and without additional effort.

Our services at a glance

Marketplace Integration

 

 

IT know-how and interface competence are the most important prerequisites for a functioning integration of your products on the individual platforms. With our central interface, we can get you onto the relevant platforms of your brand in just a few weeks.

Partner Development

 

 

In order to support our partners in their development in the best possible way, we are at their side in the operative business: from season control to content optimization and logistics management. We always keep your goals in mind and analyse the most important KPIs every day. In doing so, we support you as your partner in all questions concerning the platform business.

Logistics

 

 

From order acceptance to shipping and handling of returns: As your platform partner, we take care of the complete fulfillment and logistics process – and the full service. We always meet the requirements of the respective platform in terms of speed, packaging and Co.

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Content

 

 

In order to present your products in an appealing way and according to the requirements of the respective platform, we create article images, texts and data feeds. You always retain control over the entire content, so that nothing goes online that does not comply with your brand guidelines.

Platform Marketing

 

 

Whether sponsored products, shop teasers, newsletters or package inserts. Each platform provides different ways to increase the visibility of your brand. Based on your goals, we support you in planning and implementing cross-platform retail media campaigns.

Book our expertise.

 

 

Outsourcing allows you to concentrate on your core business.

 

heyconnect takes care of the connection to platforms for you – either by using our existing connections as part of a commission business or as account management for your own infrastructure – depending on which setup is right for you to implement your platform strategy.

 

Both models can be combined individually and adapted to your needs.

For these models, we also offer the following additional services, which you can choose as you wish:

+ Fulfilment and logistics

+ content

+ Platform Marketing

Model 1: Commission business

 

Would you like to quickly and easily enter the platform business with your brand and benefit from our experience?


Through our existing accesses, we connect you to platforms and operate the platform business for you. No technical know-how or infrastructure on your part is required:

 

  • Our infrastructure
  • Our accesses
  • We operate your marketplace business
Model 2: Plattformaccount-Management

 

You are already active in the platform business yourself, but would like to place the support and administration of your accesses in competent hands?


As platform experts, we take over the operation of your brand based on your accesses and channels:

 

  • your infrastructure
  • your accesses
  • We operate your marketplace business

A selection of our brands.

ADDRESS

Borsteler Chaussee 85-99a 22453 Hamburg

TELEPHONE ADMINISTRATION

+49 (0)40 69 20 76 80

TELEPHONE CUSTOMER SUPPORT

+49 (0)40 69 20 76 81

TELEPHONE DISTRIBUTION

+49 (0)40 69 20 76 87

E-MAIL ADMINISTRATION

kontakt@heyconnect.de

E-MAIL CUSTOMER SUPPORT

support@heyconnect.de

E-MAIL DISTRIBUTION

vertrieb@heyconnect.de

YOUR RETURN

You would like to return an article to us? You can easily create your own return label.

> to the return portal

Any Questions? Feel free to ask!






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