Our Services_old
Our services around your marketplace businessFor turnover and reach of your brand it is crucial to be represented on the leading platforms and thus be found by your target group. But the effort to present yourself on just one single market place is enormous. With heyconnect we offer you a central interface for all platforms.
In addition, you have the opportunity to access our experts in the areas of logistics, partner development, content and platform marketing. It could not be easier.
Good arguments for heyconnect
We know the business
The market places know and trust us. And vice versa, we also know the marketplaces and their special conditions. This makes us the perfect partner for your platform business.
We make it easy for you
Presenting your brand successfully on different platforms means complex processes and a lot of work. Therefore: Just leave it to us.
We are your central contact
Each platform has its own requirements and prerequisites. With us as your central interface, you can ensure that you can meet all of them – and without additional effort.
Our services at a glance
Marketplace Integration
IT know-how and interface competence are the most important prerequisites for a functioning integration of your products on the individual platforms. With our central interface, we can get you onto the relevant platforms of your brand in just a few weeks.
Partner Development
In order to support our partners in their development in the best possible way, we are at their side in the operative business: from season control to content optimization and logistics management. We always keep your goals in mind and analyse the most important KPIs every day. In doing so, we support you as your partner in all questions concerning the platform business.
Logistics
From order acceptance to shipping and handling of returns: As your platform partner, we take care of the complete fulfillment and logistics process – and the full service. We always meet the requirements of the respective platform in terms of speed, packaging and Co.
Content
In order to present your products in an appealing way and according to the requirements of the respective platform, we create article images, texts and data feeds. You always retain control over the entire content, so that nothing goes online that does not comply with your brand guidelines.
Platform Marketing
Whether sponsored products, shop teasers, newsletters or package inserts. Each platform provides different ways to increase the visibility of your brand. Based on your goals, we support you in planning and implementing cross-platform retail media campaigns.
Book our expertise.
Outsourcing allows you to concentrate on your core business.
heyconnect takes care of the connection to platforms for you – either by using our existing connections as part of a commission business or as account management for your own infrastructure – depending on which setup is right for you to implement your platform strategy.
Both models can be combined individually and adapted to your needs.
For these models, we also offer the following additional services, which you can choose as you wish:
+ Fulfilment and logistics
+ content
+ Platform Marketing
A selection of our brands.
Information Customer Service
If you have any concerns about the shipping status of your order or any questions about returning or refunding an item, please do not hesitate to contact us. Please note that as a retailer we cannot offer product advice. You can reach us at support@heyconnect.de. In urgent and acute cases, please contact us during our business hours at +49 (0)40 69 20 76 81.
Business hours
Monday-Friday: 9am-4pm
Saturday: closed
Sunday: closed
ADDRESS
heyconnect GmbH c/o WeWork Hermannstrasse 13, 20095 Hamburg
TELEPHONE CUSTOMER SUPPORT
+49 (0)40 69 20 76 81
E-MAIL CUSTOMER SUPPORT
support@heyconnect.de
YOUR RETURN
You would like to return an article to us? You can easily create your own return label.
> to the return portalAny Questions? Feel free to ask!
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