Moin and welcome to heyconnect. Our owner-managed company is located in Hamburg. We love the Hanseatic values and live reliability, responsibility and innovation. The trustful cooperation with our customers and partners is as important to us as the dedicated, professional work in the heyconnect team. As a fast growing company with a start-up culture, we work with passion for the success of our customers. The perfect combination of many years of experience in online platform trading, lean structures and flexibility makes us an agile player in the marketplace business – and your perfect partner for a successful platform business.
Since February 2020 we have officially been part of the FIEGE Group and thus have a strong partner from the logistics industry at our side.
BRANDS
… trust us as a partner for their platform business.
MARKETPLACES
… are in our portfolio – with more to come.
EMPLOYEES
… are the most important factor in our success.
Grit Enkelmann has been Managing Director of heyconnect since January 2023. She has over 10 years of experience in retail and e-commerce and has worked in various companies and industries, including the Otto Group, Beiersdorf and HELM. As a graduate engineer and expert in digital transformation, change management and agile working, Grit has exactly the right skills to continuously develop heyconnect as the number one marketplace player and to lead the company to sustainable success with a lot of commitment and passion.
Florian Curdt and Marcel Brindöpke founded heyconnect in 2012 and spent the first ten years building it up together. The two have shared a OTTO past and, with over 20 years of professional experience in e-commerce, it is hard to imagine the industry without them. Since then, Florian has set up his own business again and has remained loyal to the marketplace business as a heyconnect customer.Marcel continues to be a very importan part of heyconnect as Chief Strategy Advisor and works closely with the management on heyconnect’s vision for the future.
Since 14 February 2020, the platform expert heyconnect has been part of the FIEGE universe. Till Spartmann (FIEGE), Martin Rademaker (board member FIEGE), Sebastian Wiesmann (FIEGE), Felix Fiege (chairman of the board FIEGE), Florian Curdt (heyconnect), Jan Schmidt-Prüfer (heyconnect), Dr. Stefan Thies (board member FIEGE), Marcel Brindöpke (heyconnect) met in Greven to conclude the contract.
With more than 150 locations and co-operations in 15 countries, FIEGE is one of the leading logistics companies in Europe. FIEGE’s expertise lies in particular in the realisation of integrated and holistic logistics systems. Together with heyconnect as an e-commerce expert and marketplace specialist, high growth is expected in particular in international marketplaces, platform management and brand assortment. FIEGE offers heyconnect excellent service quality, which is particularly decisive in the area of fulfilment.
If you have any concerns about the shipping status of your order or any questions about returning or refunding an item, please do not hesitate to contact us. Please note that as a retailer we cannot offer product advice. You can reach us at support@heyconnect.de. In urgent and acute cases, please contact us during our business hours at +49 (0)40 69 20 76 81.
Monday-Friday: 09 am – 04 pm
Saturday: closed
Sunday: closed
heyconnect GmbH
Herrengraben 1
20459 Hamburg
+49 (0)40 69 20 76 81
heyconnect has set up a trust centre internally and via the FIEGE Group, which is available to all employees. It supports compliance with the rules of conduct.
We encourage all employees to contact their direct supervisor or the confidentiality office at any time if they have questions or uncertainties in connection with irregular behavior.
Contact persons at heyconnect:
Marcus and Sabine
E-mail at FIEGE: vertrauensstelle@fiege.com
Telephone at FIEGE: +49 (0) 2571 999 444
or by post, anoymously if you prefer, to:
heyconnect GmbH
Herrengraben 1
20459 Hamburg
or (also in anonymised form) via the following link to our whistleblower platform.