Moin and welcome to heyconnect. Our owner-managed company is located in Hamburg. We love the Hanseatic values and live reliability, responsibility and innovation. The trustful cooperation with our customers and partners is as important to us as the dedicated, professional work in the heyconnect team. As a fast growing company with a start-up culture, we work with passion for the success of our customers. The perfect combination of many years of experience in online platform trading, lean structures and flexibility makes us an agile player in the marketplace business – and your perfect partner for a successful platform business.
Since February 2020 we have officially been part of the FIEGE Group and thus have a strong partner from the logistics industry at our side.
BRANDS
… trust us as a partner for their platform business.
MARKETPLACES
… are in our portfolio – with more to come.
EMPLOYEES
… are the most important factor in our success.
Since 14 February 2020, the platform expert heyconnect has been part of the FIEGE universe.
With more than 150 locations and co-operations in 15 countries, FIEGE is one of the leading logistics companies in Europe. FIEGE’s expertise lies in particular in the realisation of integrated and holistic logistics systems. Together with heyconnect as an e-commerce expert and marketplace specialist, high growth is expected in particular in international marketplaces, platform management and brand assortment. FIEGE offers heyconnect excellent service quality, which is particularly decisive in the area of fulfilment.
If you have any concerns about the shipping status of your order or any questions about returning or refunding an item, please do not hesitate to contact us. Please note that as a retailer we cannot offer product advice. You can reach us at support@heyconnect.de. In urgent and acute cases, please contact us during our business hours at +49 (0)40 69 20 76 81.
Monday-Friday: 09 am – 04 pm
Saturday: closed
Sunday: closed
heyconnect GmbH
Herrengraben 1
20459 Hamburg
+49 (0)40 69 20 76 81
heyconnect has set up a trust centre internally and via the FIEGE Group, which is available to all employees. It supports compliance with the rules of conduct.
We encourage all employees to contact their direct supervisor or the confidentiality office at any time if they have questions or uncertainties in connection with irregular behavior.
Contact persons at heyconnect:
Marcus and Lena
E-mail at FIEGE: vertrauensstelle@fiege.com
Telephone at FIEGE: +49 (0) 2571 999 444
or by post, anoymously if you prefer, to:
heyconnect GmbH
Herrengraben 1
20459 Hamburg
or (also in anonymised form) via the following link to our whistleblower platform.