Marketplaces
Your way to reach customers and your target groupCustomers are no longer simply browsing on the Internet, but instead they are targeting specific platforms. Brands have to be present and visible on those platforms, otherwise they can be quickly forgotten and are not in the relevant set of their target group.
Marketplaces expand your successful sales network
Marketplaces are an important factor in your successful sales strategy, as you benefit from the visibility and reach of large platforms.
Being present on marketplaces means:
- access to millions of new customers
- entering new markets and reaching new target groups
- benefit from a fast time-to-market
Brands using the marketplace business benefit from an increased visibility and brand awareness as well as a greater reach. Platforms give online shops with niche products the opportunity to present their products to a wider range of customers. Moreover, platforms are perfectly suited for selling returned or second-grade goods.
heyconnect enables access to the marketplaces
We know our business
As a marketplace pioneer, heyconnect is your experienced partner for a successful marketplace entry. Because we have been working for many years as an online fashion retailer ourselves, we are very familiar with the challenges of the fashion business. We know all the major marketplaces with their different content requirements and implement them for you in our photo and text studio. We are an innovative IT partner and idea-driver for many marketplaces, and we test newly developed interfaces as well as implement new systems, which are specially designed for heyconnect.
We reduce complexity
With only one connection to heyconnect you get access to more than 30 marketplaces in Germany and other European countries. Sit back and relax, because we take care of all the steps: from content creation, article maintenance and customer service to logistics, invoices and the management of returned goods. Moreover, your personal consultant at heyconnect will answer all your questions and develop an individualised platform portfolio to maximise your success.
No additional effort for brands
Zalando, About You or Amazon? An infinite variety of requirements and guidelines? You can look forward to a simple and comfortable solution with heyconnect. heyconnect provides access to the most popular platforms and knows all their requirements. Your product presentation on each platform is perfectly tailored to all requirements without any additional effort for your brand. You can control your marketplace business as you wish with heyconnect via smart-scalable distribution channels and our platform portfolio.
One Contact for all platforms
heyconnect is your single point of contact to all marketplaces and takes over the communication with all platforms. You save a lot of time and effort with your connection to heyconnect and its systems, so you can focus on what’s important - your core business. In just 3 steps you will be a successful player on all marketplaces: Step 1: Select your desired platforms, Step 2: Get the platform agreements, Step 3: your goods go live.
Our marketplace partners
Fashion and more: With our relationships to all major platforms and marketplaces, you have a lot of opportunities for your brand. We offer sustainable and flexible support according to your requirements.
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Information Customer Service
If you have any concerns about the shipping status of your order or any questions about returning or refunding an item, please do not hesitate to contact us. Please note that as a retailer we cannot offer product advice. You can reach us at support@heyconnect.de. In urgent and acute cases, please contact us during our business hours at +49 (0)40 69 20 76 81.
Business hours
Monday-Friday: 9am-4pm
Saturday: closed
Sunday: closed
ADDRESS
heyconnect GmbH c/o WeWork Hermannstrasse 13, 20095 Hamburg
TELEPHONE ADMINISTRATION
+49 (0)40 69 20 76 80
TELEPHONE CUSTOMER SUPPORT
+49 (0)40 69 20 76 81
E-MAIL ADMINISTRATION
kontakt@heyconnect.de
E-MAIL CUSTOMER SUPPORT
support@heyconnect.de
YOUR RETURN
You would like to return an article to us? You can easily create your own return label.
> to the return portal