Also relevant are these points:
- The barcode, the 13-digit EAN and the item number must be clearly legible.
- The barcode must have the minimum size of 40 x 10mm (W x H).
- The item labels must be attached flat and clearly visible on the outer item packaging.
If you are not able to label your items according to the specifications yourself, our warehouse can do this in individual cases for an additional charge (not included in the standard process). If you need to make use of this service, please be sure to contact us about it before the first delivery.
- Packaging of each article in polybags
Each article or sales unit must be individually placed in a polybag. The article label must be attached to the polybag as described in point 1.
- Missing delivery documents
Each delivery must contain a delivery notice showing the exact quantity delivered per EAN. This facilitates the handling of delivery differences and shortens clarification phases.
- Delivery contains unknown items
If we receive goods with unknown EANs for which we do not have text content, this will lead to a clarification request by the warehouse concerned and to special costs and delays.